By Ruby Reviews

By Ruby has an overall rating of 4.6 based on 114 reviews. Customer feedback on By Ruby is mixed: By Ruby reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing, which strongly appeal to budget-conscious shoppers, online bargain hunters. However, By Ruby is often criticized for its slow customer service response, occasional stock issues, limited international shipping.

4.6/5.0

114 reviews

5 Stars

11

4 Stars

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3

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All By Ruby Reviews (114)
roberta1998
May 25, 2026
"I’ve been really liking these meals. They..."
I’ve been really liking these meals. They don’t have that heavy feeling after, and they seem balanced in a good way. It’s nice that there’s proper ingredients and some veg in there, not just loads of sauce and stuff. Makes eating a bit better feel easier for me, which is kind of what I needed.
DorisBrown_79
April 21, 2026
"The food was actually good, but I..."
The food was actually good, but I got a bit mixed up with the heating instructions. I figured it out in the end, just felt like they could’ve been a little clearer...
Clark_moreno89
April 18, 2026
"I wasn’t totally sure what to expect at..."
I wasn’t totally sure what to expect at first, but it turned out to be worth the money. I don’t really have any complaints
BeverlyCaldwell_54
April 09, 2026
"Honestly way better than I expected"
Tried ByRuby for the first time and, is it just me or is it actually really good for a ready meal? I was expecting something decent, but the food tasted properly fresh and the ingredients seemed much better than the usual stuff that all ends up tasting the same.
The flavours were really nice and it had that homemade feel, which is exactly what I want when I can’t be bothered to cook. Portions were good too, so I felt like I’d actually had a proper meal. I’d definitely order again.
RobertRubio
March 12, 2026
"Really well packed"
It arrived nice and neat with no damage, so I’m happy with it. The packing was done really well. Even if there had been a tiny scuff I probably wouldn’t have minded much, but everything looked good when it came.
regina1971
March 12, 2026
"Fresh and easy, without feeling like a gamble"
I’m usually a bit cautious with ready-made meals because sometimes the veg can be soggy or the whole thing feels a bit questionable, but the ones I tried from ByRuby were genuinely fresh. The vegetables actually had flavour and didn’t taste sad or watery. It felt like the ingredients were good quality, and dinner came together quickly without feeling like I’d compromised. Nice option when you want something easy but still reassuringly homemade-tasting.
christine-Clark
March 02, 2026
"I was really happy with how simple the..."
I was really happy with how simple the site was to use. Finding what I needed was straightforward, and checkout was quick and stress-free. Overall, it was a really smooth experience
john_Lassiter72
February 13, 2026
"I was really happy with the portion..."
I was really happy with the portion sizes. There was plenty for both of us, and we even had some left over for lunch the next day. Felt like great value, and I’d definitely order again.
charles-Ramirez
January 22, 2026
"I had a small issue with my..."
I had a small issue with my order, so I got in touch with byruby to see what was going on. They got back to me really quickly and were really friendly about it, no fuss at all. They sorted everything out straight away and kept me updated, which I really appreciated. It makes such a difference when you can actually speak to someone helpful. I’d happily order from them again.
hello_thomas312
January 11, 2026
"I bought a couple of meals as..."
I bought a couple of meals as a gift for my sister, and she did like the idea. That said, some of the options felt a little too basic for what they cost. It wasn't bad or nothing, just not super exciting either.
JOHNSON
January 10, 2026
"great choices for different diets"
there were loads of veggie options, and finding gluten-free stuff was really easy too.
nicholas_Porter81
January 01, 2026
"Delivery was spot on"
I’ve ordered from byruby.co.uk a few times now and the delivery has been really dependable. I got the updates I needed and the box arrived when they said it would, so there was no chasing around or wondering where it had got to. Maybe the packaging isn’t anything fancy, but that doesn’t bother me as long as everything turns up on time and in good condition.
Michael.mcmillan
December 25, 2025
"Super Handy, But Freezer Space Gets Tight"
I looove having easy meals ready to grab from the freezer, but Wow, the boxes take up more room than I expected. Still convenient, just wish they packed a little more compact
magdalena_Skelton89
December 16, 2025
"Lots of variety without feeling like a gamble"
I keep coming back because there’s always something new to try, but it still feels safe enough that I’m not worried I’ll end up with something weird or disappointing. I also like that they include good veggie options and not just the same few meals every week

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